At LOLVE, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By using LOLVE, you agree to the practices described in this policy.

1. Information We Collect
We collect personal information from you to provide a seamless and personalised experience on LOLVE. The types of information we collect include:

• Account Information: When you register for an account, we collect your name, email address, and password.
• Payment Information: If you subscribe to our premium services, we collect payment details such as your credit card information. All payment data is securely processed through third-party payment processors and is not stored on LOLVE servers.
• Usage Data: We collect information about how you interact with our website, including pages visited, eCards sent, and interactions with our features.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your usage of LOLVE, customise your experience, and improve our services.

2. How We Use Your Information
The personal information we collect is used to:
• Provide and personalise our services, including sending eCards and managing your account.
• Process payments and handle subscriptions.
• Improve our website by analysing user behavior and preferences.
• Communicate with you regarding updates, promotions, and customer support.
• Comply with legal obligations.

3. Sharing Your Information
We take your privacy seriously and do not sell, trade, or rent your personal information. We may share your information with trusted third parties in the following situations:
• Service Providers: We may share your information with third-party service providers who help us operate LOLVE, such as payment processors, email platforms, and data analytics providers. These providers have access to your information only to perform services on our behalf and are obligated to protect it.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests from authorities.

4. Data Security
We implement robust security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security reviews. However, no method of online transmission or storage is completely secure, so we cannot guarantee absolute security.

5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you wish to delete your account or specific data, you can contact us at [email protected], and we will process your request according to our data retention policy.

6. Your Privacy Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you.
• Request corrections or updates to your personal information.
• Request the deletion of your personal information, subject to certain legal exceptions.
• Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us.
To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking
LOLVE uses cookies and similar technologies to enhance your user experience. These cookies help us remember your preferences, track your use of the website, and provide personalised content. You can manage or disable cookies through your browser settings, but doing so may limit your ability to use some features of LOLVE.

8. Children’s Privacy
LOLVE’s services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

9. International Data Transfers
If you are located outside [Your Country], please be aware that your information may be transferred to and processed in countries where data protection laws may differ from your jurisdiction. We take measures to ensure that your data is protected in accordance with this Privacy Policy, regardless of where it is processed.

10. Changes to This Privacy Policy
LOLVE may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

Thank you for trusting LOLVE with your personal information. Your privacy is important to us, and we are committed to protecting it.